Logistics & Operations Research
Prof. dr. Wout Dullaert, Dr. Sander de Leeuw & Prof. dr. Matthias Klumpp (FOM University, Essen)
Performance Measurement in Humanitarian Logistics
The objective of this doctoral thesis is to identify suitable performance metrics and systems for the humanitarian logistics segment to provide the more significant information and benefits for logistics operation. This will be investigated by a scientific and business research method as ANP (Analytical Network Process) to identify the significant criteria. Further it is to measure the performance of GO´s and NGO´s of humanitarian aid agencies by a mathematical and non-parametrical research method as DEA (Data Envelopment Analysis). “Performance measurement is one of the core elements of managerial activity and the choice of performance measurement is central to achieving corporate strategic targets […]” (Morgan 2004). This gap is an initial point for this thesis which will work out on identifying and implementation of performance measurement metrics and system in the humanitarian logistic operations.