Seminar Andrea Carugati
13:00 - 14:00
Success Driven Escalation: the Dark Side of Data Analytics Projects
Professor Andrea Carugati (Aarhus University)
Amsterdam Business Research Institute
Business and Organisation
Conference / Symposium / Seminar
The seminar will take place on Tuesday, November 26, from 13:00 – 14:00 in room HG-5A36.
Please register for this event latest on Thursday, November 21 through the registration form.
ABRI is looking forward to seeing you there!
The current model of IS projects escalation is based on reactions to different forms of project failures. However, there is evidence, indeed presented in this article, that escalation can also be driven by project success. In this article, we investigate the project escalation dynamics of data analytic projects. Data analytic projects, when successful, are the gift the keeps on giving because of the reusable and reconfigurable nature of the data at the core of the system. However, these projects also have a dark side because novel, originally unplanned uses of the data bring about issues with privacy, ethics, and control. Through the analysis of a longitudinal case study (2003-2015) of the emergence, successful expansion, and collapse of a large-scale data analytic project in the Danish healthcare sector, we demonstrate how high expectations caused a surge of stakeholders and features that ultimately resulted in the project’s demise. We call this phenomenon success driven escalation and stakeholder creep and function creep its major mechanisms. The theorization of success driven escalation allows us to extend the current model of IS project escalation to include successful projects plagued by insidious escalation dynamics previously gone unnoticed.
Authors: Jon Aaen (AAU), Jepper Agger Nielsen (AAU), Andrea Carugati (AU)
Andrea Carugati is a Professor of Information Systems and Associate Dean for Digitalization at Aarhus School of Business and Social Sciences, Aarhus University. Andrea holds a Ph.D. in Production Engineering from the Technical University of Denmark. His research focuses on the strategic impact of technology, on IT-driven organizational change, and on the use of information technology in organizations. Andrea has published in journals including MIS Quarterly, the European Journal of Information Systems, Information Systems Journal, Database for Advances in Information Systems, European Management Review, and European Management Journal.